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We have a 12 calendar day return policy, which means we must receive it back by the 12th calendar day of your delivery date. If an item is sent back after 12 days, it will not be accepted, it will be returned back to you at your expense, or donated to charity after 30 days.
We strongly recommend keeping your tracking number for packages that are being returned to us. We are not responsible for lost packages. Please contact your local post office with questions regarding shipment tracking.